The City of Jersey City relies on residents to notify the administration of public nuisances, safety concerns, and potential code violations.

YOU ARE OUR EYES AND EARS.

3 Ways to Report Your Concern

We encourage constituents to utilize SeeClickFix, a tool that helps residents easily report broken sidewalks, strewn litter or essentially any issue that may affect the quality of life where you live right from their computer or phone.
Download on the App Store.
Get it on Google Play.
Hours of Operation:
Monday - Friday
9:00 am - 6:00 pm
RRC representatives record your concerns and then forward them to the proper department for follow-up. To ensure every issue is resolved, all records are stored in an Online Help Center database called “See Click Fix” for easy tracking.
Ask for your SCF Ticket # for Confirmation of your call.
Hours of Operation:
Monday - Friday
9:00 am - 6:00 pm
RRC representatives will forward your concerns to the proper department for follow-up. To ensure every issue is resolved, all records are stored in an Online Help Center database called “See Click Fix” for easy tracking.
Forward your email confirmation to the Council Office, if your issue isn’t adequately resolved, so your Council person can follow up on your behalf.

Submit a Request

Just One Call Away

201-547-4900

In Case of Emergency: 911
Non-Emergency: (201) 547-5477
City Hall: (201) 547-5204

For additional support, Contact Councilman Gilmore’s Office

Direct Line: (201) 547-5338
Aide Line: (201) 547-5361
Mobile/Text: (201) 273-0245

RRC representatives record your concerns and then forward them to the proper department for follow-up.

To ensure every issue is resolved, all records are stored in an Online Help Center database called “See Click Fix” for easy tracking.

Be sure to have your SCF Ticket # available when calling to follow up.

RRC is here to help you better navigate Jersey City’s government entities and find out who to call or email to get answers to your questions and alleviate your concerns.

To report an anonymous tip,

email JCPDTIPS@gmail.com

or call 855-JCP-TIPS / 855-527-8477.

If you’re reporting a crime in progress

or require emergency service,

dial 9-1-1.

The Resident Response Center (RRC) is the City’s "one-stop" office for information or assistance related to the services that City Government provides.

The RRC is committed to listening to our constituents’ concerns, solving their problems, and improving the quality of life for all Jersey City residents.

The RRC can link residents to local resources, services, information, or City departments that assist a wide variety of needs. When contacting the RRC, representatives will record questions, requests, or concerns to forward them to the right department for follow-up. All records are stored in our Online Help Center database for easy tracking and to ensure every issue is resolved.

Additionally, we believe that our residents are our eyes and ears in the community and will guide us to where our attention is needed. We rely on our residents to notify the City of public nuisances, safety concerns, and potential code violations.

See. Click. Fix.

The Residents Response Center encourages constituents to utilize SeeClickFix, a tool that helps residents easily report broken sidewalks, strewn litter or essentially any issue that may affect the quality of life where you live right from their computer or phone.